PICK - UP Terms & Conditions

  • 24/hr notice required. Our warehouse is constantly receiving furniture from the factory and delivering out furniture to customers. To ensure your items are easily accessible we require a confirmed 24/hr notice on all pick ups
     

  • Pay your balance. If you wish to pay your balance by credit card you will need to do so at the original store you purchased from prior to picking up your items from our Laguna Hills warehouse. If you wish to pay your balance by check you may do so directly at the time of pick-up in Laguna Hills
     

  • Secure your furniture. We are not responsible for any damage that may occur in transit due to lack of strapping or ropes to secure items. It is the customers responsibility to bring with them anything necessary to secure their furniture for transit.
     

  • Bring a buddy. We do not have a staffed warehouse to help you load your furniture, larger items may require more than 1 person to load into a car/truck/van so recruit a friend or two to help if needed.
     

  • Check in to our showroom. Upon arrival first come into our Laguna Hills showroom to confirm with a sales associate you are here for your pick-up, sign any necessary paperwork, and then they will direct you where to go to pick up your furniture.